Privacy policy

Controller:
mülheimdental
Dr. David Leithäuser
Wertgasse 35
45468 Mülheim an der Ruhr

Tel.: +49 208-38 00 00

E-Mail: info@muelheimdental.de

Server-Log-Files

The provider of our website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

Visited website
Time at the time of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used in anonymised form

The above data is processed by us for the following purposes

Ensuring a smooth connection to the website,
Ensuring a comfortable use of our website,
analysing system security and stability and
for general administrative purposes.

The legal basis for data processing is § 25 Para. 2 S. 2 TTDSG in conjunction with Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes for data collection listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Cookies and tracking technologies

In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on our pages. Cookies are small files that are stored on your end device and save certain settings and data for exchange with our system via your browser.

The individual categories of cookies that we use are described in more detail below.

Essential: These cookies help us to make our website technically accessible and usable for you. Essential basic functionalities such as navigation on the website, the correct display in your Internet browser or consent management via the consent layer are made possible. Our website cannot work without these cookies. Furthermore, the cookies help us to offer you certain services on our website that you can expect under normal circumstances when visiting the site and to offer you a customised user experience of our website.

Functional: These cookies improve your user experience and control how our website is displayed to you. We also use these cookies to display our content in a way that makes browsing our website as comfortable and convenient as possible for you.

Statistics: We want to constantly improve the user-friendliness of our website. We therefore use cookies that measure and analyse pseudonymously which functions and content on our site are used particularly often and frequently in order to understand which content and products on our site are of particular interest to our users. The data collected remains under our full control and is not used to display adverts on the internet.

You have the option via our cookie banner to

either agree to the use of all cookies (click on “Accept all”)
reject all unnecessary cookies (click on “Continue without consent”)
and to make an individual selection (click on ” Set privacy settings individually”)

You can change these settings at any time by clicking on the “Change privacy settings” link at the bottom of the page.

By clicking on the “Revoke consent” link – also at the bottom of the page – you can revoke all cookie consents you have given with a single click. The page will be reloaded for technical reasons.

Of course, you can also adjust the settings of your Internet browser in a way that it does not accept cookies. You can usually find information on how to do this in the help function of your browser. However, we would like to point out that in this case some functions may only be available to a limited extent.

The collection of your data in the “Essential” category takes place on the legal basis of § 25 para. 2 p. 2 TTDSG in conjunction with Art. 6 para. 1 sentence 1 lit. f GDPR (legitimate interest), as we assume that it is in your interest that our website is usable for you and that you consider certain services to be a prerequisite on our website.

We process the data in all other categories on the basis of your explicit consent in accordance with § 25 para. 1 TTDSG in conjunction with Art. 6 para. 1 sentence 1 lit. a GDPR. You can revoke this consent at any time with effect for the future.

SSL encryption

This site uses SSL encryption in conjunction with the highest level of encryption supported by your browser for security reasons and to protect the transmission of confidential content, such as the enquiries you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Google Maps

This website uses Google Maps to display maps and to create directions. Google Maps is operated by:

Google Ireland Limited (“Google”),

Gordon House,

Barrow Street,

Dublin 4, Ireland.

In Google’s privacy policy at: https://policies.google.com/privacy?hl=en you will find information about what data is collected and for what purpose.

The service is only loaded if you give us your explicit consent to do so. The legal basis is § 25 para. 1 TTDSG in conjunction with Art. 6 para. 1 sentence 1 lit. a GDPR. You can revoke this consent at any time with effect for the future.

We as data controller will not use the data entered in Google Maps under any circumstances and will not create any movement profiles or similar. The sole purpose of integrating Google Maps into our website is to provide our clients with a simple tool to simplify the journey to our practice. We do not pass on any data entered in this regard.

Adobe WebFonts (Typekit)

This website uses the Adobe Typekit service to provide access to a font library. Adobe Typekit is operated by

Adobe Systems Software Ireland Limited

4-6 Riverwalk

Citywest Business Campus

Dublin 24

Republic of Ireland

To integrate the fonts we use, your browser must establish a connection to an Adobe server in the USA and download the font required for our website. Adobe then receives the information that our website has been accessed from your IP address.

Adobe Typekit is used for the purpose of a standardised presentation of our website. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR.

Further information about Adobe Typekit can be found in Adobe’s privacy policy, which you can access here: https://www.adobe.com/privacy/policies/adobe-fonts.html

Contact form / Online appointment booking

For the technical implementation of online appointment booking, our practice uses the services of Dr. Flex GmbH, Stresemannstraße 21 in 10963 Berlin (from here on “Dr. Flex”) as a so-called processor. The data collected for the appointment (e.g. surname, first name, date of birth, telephone number, e-mail address, reason for visit and appointment history) are processed by the controller within the framework of the treatment relationship and the treatment contract concluded (Art. 6 para. 1 lit. b and Art. 9 para. 2 lit. h GDPR).

Dr. Flex offers us a modern calendar system and also gives our patients the opportunity to make appointments with us online. The data protection provisions available on Dr. Flex’s website (https://dr-flex.de/datenschutz) apply to online appointment bookings.

We have assured ourselves that Dr. Flex, as our processor, processes all data strictly in accordance with data protection law and applies the highest security standards. In particular, Dr. Flex does not forward the data to commercial providers.

Only you and our practice have access to your data; Dr. Flex employee cannot access this data. In addition, all Dr. Flex employees are expressly contractually obliged to observe a comprehensive duty of confidentiality.

Google Tag Manager

We use the Google Tag Manager. The provider is

Google Ireland Limited (“Google”),

Gordon House,

Barrow Street,

Dublin 4, Ireland.

Google Tag Manager is a technology that allows us to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create any user profiles, does not store any cookies and does not carry out any independent analyses. It is only used to manage and display the tools integrated via it. However, Google Tag Manager records your IP address, which may also be transmitted to Google’s parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. The website operator has a legitimate interest in the fast and uncomplicated integration and management of various tools on its website.

Trustindex.io

We use Trustindex.io on this website. The provider is

Trustindex Ltd (“Trustindex”),

Lechner Ödön fasor 3. A/2/3,

1095 Budapest,

Hungary.

Trustindex collects reviews from third-party websites with which we are registered and embeds them on this website. Trustindex.io processes information about search behaviour and other user behaviour on the website, including the total number of visits. However, the information is not processed in such a way that the behaviour can be traced back to specific users. This statistical and non-personal information may be shared with third parties.

Further information about Trustindex.io can be found in the terms of use and privacy policy at the following link: https://www.trustindex.io/terms-and-conditions-and-privacy-policy/

Jameda seal.

On our website, seals or widgets of the

jameda GmbH,

St. Cajetan-Straße 41,

81669 Munich

are integrated. A widget is a small window that displays variable information. Our seal also works in a similar way, i.e. it does not always look the same, but the display changes regularly. Although the content is displayed on our website, it is retrieved from the jameda servers at that moment. Only in this way, updated content always can be shown, especially the current rating. For this purpose, a data connection must be established from this website to jameda and jameda receives certain technical data (date and time of the visit; the page from which the request is made; Internet Protocol address (IP address) used, browser type and version, device type, operating system and similar technical information) that is necessary for the content to be delivered. This data is only used to provide the content and is not stored or used in any other way.

With the integration, we pursue the purpose and legitimate interest of presenting current and correct content on our homepage. The legal basis is Art. 6 para. 1 S. 1 lit. f GDPR. We do not store the aforementioned data as a result of this integration. Further information on data processing by jameda can be found in the privacy policy at www.jameda.de/jameda/datenschutz.php

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is

Google Ireland Limited (“Google”),

Gordon House,

Barrow Street,

Dublin 4, Ireland.

This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus to analyse the activities of a user across devices.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server and stored there.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there.

Purpose of processing

On our behalf, Google will use the information collected to analyse your use of this website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://policies.google.com/.

Duration of data storage

The data sent by us and linked to cookies, user identifiers (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month

Legal basis

The use of Google Analytics is based on your explicit consent in accordance with § 25 para. 1 TTDSG in conjunction with Art. 6 para. 1 sentence 1 lit. a GDPR. You can revoke this consent at any time with effect for the future.

The use of cookies can be prevented by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Google Ads

We use advertising technologies from Google (Google Ireland Limited, Google Building Gordon House, 4 Barrow Street, Dublin D04 E5W5, Ireland) as an independent controller on our website. This involves Google Conversion Tracking using the Google pixel. We only use these functions if you have given us your explicit consent to Google Ads.

If you have reached our website via a Google ad, we and Google can recognise that someone has clicked on an ad, has been redirected to the website and has reached a predetermined target page (“conversion site”). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures were by measuring the success of certain parameters by you and optimise them accordingly.

We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical analyses from Google. These analyses enable us to recognise which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser sometimes automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: Through the integration, Google receives the information that you have called up the corresponding part of our website or clicked on an advert from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out your IP address and store it.

When you use our website, Google processes in particular the IP address, cookie ID, pixel ID, device information, browser information, location information, usage data, user behaviour and user agent.

Your data is stored on servers within the EU and is not passed on to third parties outside the Google network. A transfer to a third country in accordance with the GDPR, such as the USA, may take place within the Google network. The transfer of your data to servers in the USA takes place on the basis of concluded EU standard contractual clauses.

Log data is anonymised after nine months and cookie information after 18 months. You can object to the collection and storage of data at any time with effect for the future.

For further details on data processing, please refer to Google’s privacy policy at https://policies.google.com/privacy?hl=en

Hosting and Content Delivery Networks (CDN)

This website uses the Content Delivery Network (CDN) from Amazon Web Services. This is a service of

Amazon Web Services EMEA SARL

38 Avenue John F. Kennedy

L-1855 Luxembourg

The Amazon CDN provides duplicates of website data on various Amazon Web Services (AWS) servers distributed around the world. This results in faster website loading times, greater reliability and increased protection against data loss. Some of the images and videos embedded on this website are retrieved from the CDN when the page is accessed. Through this retrieval, information about your use of our website (such as your IP address) is transferred to Amazon servers in other EU countries and stored there.

The use of Amazon Web Services and the Amazon CDN is in the interest of greater reliability of the website, increased protection against data loss and better loading speed of this website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. You can find out more about the data protection measures of Amazon Web Services at https://aws.amazon.com/compliance/data-privacy/?nc1=h_ls.

Rights of data subject

Of course, you have the right to receive information about the personal data stored about you free of charge. You also have the right to have incorrect data corrected, blocked or deleted.

If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. Data entered will be used exclusively for the purpose stated in each case.

You have the right:

to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details;
in accordance with Art. 16 GDPR, to immediately request the rectification of inaccurate personal data stored by us;
in accordance with Art. 17 GDPR, to demand the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims
in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller;
in accordance with Art. 7 para. 3 GDPR, to withdraw your consent at any time. This means that we will no longer be able to process your data based on this consent in the future.
Additionally, you have the right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. Generally, you can contact the supervisory authority of your usual place of residence or workplace, or our company headquarters.

If your personal data is being processed based on legitimate interests under Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data under Art. 21 GDPR. This right can be exercised if there are reasons arising from your particular situation or if the objection is directed against direct advertising. In the latter case, you have the right to object in general, which we will implement without specifying a particular situation.

If you have further questions regarding personal data, you can contact us at any time using the address provided in the legal notice.

Privacy policy for Instagram

Thank you for visiting our website https://www.instagram.com/dr_david_leithaeuser/ (hereinafter referred to as the “Instagram page”) and we are pleased to inform you in this privacy policy about how personal data is processed in connection with your visit or interactions with our Instagram page or its content. Instagram is an online service for sharing photos and videos that belongs to Facebook. Personal data is any information relating to an identified or identifiable natural person (hereinafter “data subject”).

Controller

A controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

If you submit personal data to us via our Instagram page and we alone decide on the purposes and means of processing,

mülheimdental

Dr. David Leithäuser

Wertgasse 35

45468 Mülheim an der Ruhr

is the sole controller for the processing.

As far as personal data is processed in connection with our Instagram page and Facebook alone decides on the purposes and means of processing, the controller is

Meta Platforms Ireland Ltd (hereinafter referred to as “Meta”)

4 Grand Canal Square

Grand Canal Harbour

Dublin 2, Ireland

as the sole controller for the processing.

Data Protection Officer

You can contact Meta’s data protection officer using the online contact form provided on the Facebook platform: https://www.facebook.com/help/contact/540977946302970

Scope of the processing of personal data

information on data processing by Facebook Ireland

The Instagram Privacy Policy (https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect) lists the categories of personal data processed when using Facebook products, describes in general terms the purposes for which this data is used and lists the categories of recipients to whom this data may be disclosed. Under the link provided, you will also find information on the legal basis for processing this data and information on how you can withdraw your consent to the processing of personal data. Further information on the respective legal basis can be found here.

In the Data Policy, you will find information on how you can exercise your rights of access, rectification, portability and erasure vis-à-vis Meta. Under this point you will also find information about your right to object to certain processing of personal data. You can find more information about your control options in this help article: https://www.facebook.com/about/privacy/legal_bases

In the Data Policy, you will also find information about the duration for which personal data is stored and information about the criteria for determining this duration and the possibility of blocking or deleting Instagram accounts.

Information on the use of cookies by Meta

When you visit our Instagram page and your browser allows cookies to be stored, Meta stores information in the form of small text files in your browser’s memory (hereinafter “cookies”) and can access this information when you visit the Facebook platform or a website that integrates Facebook technologies. For more information on the purpose of the cookies used, the integration of these cookies by other websites and your control options in this regard, please refer to the information on Instagram cookies: https://privacycenter.instagram.com/policies/cookies/

We would like to point out that Meta is able to track your user behaviour (across devices for logged-in users) on other websites beyond the Instagram platform by means of the cookies used. This applies both to persons registered with the Instagram platform and to persons not registered there.

We would also like to point out that we have no influence on the data processing carried out by Meta in connection with cookies. It is also possible to visit our Instagram page if you configure your browser so that no cookies are stored by the Facebook platform. Information on how to adjust the settings for cookies in your browser can usually be found in the help section of the browser you are using.

If you are registered or logged in to the Instagram or Facebook platform and want to prevent Meta from linking your visit to our Facebook page to your Instagram or Facebook user account, you should log out of Facebook or deactivate the “stay logged in” function, delete the cookies on your device and close and restart your browser.

Data processing for interactions on our Instagram page

Our Instagram page offers you the opportunity to react to our posts, comment on them and send us private messages. Please check carefully what personal data you share with us via our Instagram page. If you would like to avoid Facebook processing personal data you have transmitted to us, please contact us by other means.

In addition to the content you submit, depending on your privacy settings, information about your profile, your likes and your posts will be visible to us. You can find out how to change your privacy settings in this help article: https://de-de.facebook.com/help/instagram/116024195217477

We process your data when you contact us or interact with our site or its content on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest lies in responding to your request. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b GDPR.

We process the data provided by you in this context and which may be accessible to us in order to protect our legitimate interests in contacting and communicating with our interested parties, which predominate in the context of a balancing of interests. This also includes our legitimate interests in data processing in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

As far as possible, your data will be deleted when we cease to operate our Instagram page. Any further storage of this data by Meta is governed exclusively by the provisions of the Instagram Privacy Policy and Instagram Terms of Use.

Privacy policy for our Facebook fan page

We are pleased that you are visiting the page we operate at https://www.facebook.com/Dr.DavidLeithaeuser/(hereinafter “Facebook page”) and would like to inform you in this privacy policy about how personal data is processed in connection with your visit or interactions with our Facebook page or its content. Personal data is any information relating to an identified or identifiable natural person (hereinafter “data subject”).

Controller

If you submit personal data to us via our Instagram page and we alone decide on the purposes and means of processing,

mülheimdental

Dr. David Leithäuser

Wertgasse 35

45468 Mülheim an der Ruhr

is the sole controller for the processing.

As far as personal data is processed in connection with our Instagram page and Facebook alone decides on the purposes and means of processing, the controller is

Facebook Ireland Limited (im Folgenden „Facebook Ireland“)

4 Grand Canal Square

Grand Canal Harbour

Dublin 2, Ireland

as the sole controller for the processing.

Data Protection Officer

You can contact Facebooks data protection officer using the online contact form provided on the Facebook platform: https://www.facebook.com/help/contact/540977946302970

Scope of the processing of personal data

Information on data processing by Facebook Ireland

The Facebook Privacy Policy (https://de-de.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0) specifies the categories of personal data that are processed when using Facebook products, describes in general terms the purposes for which this data is used and specifies the categories of recipients to whom this data may be disclosed. Under the link provided, you will also find information on the legal basis for processing this data and information on how you can withdraw your consent to the processing of personal data. Further information on the respective legal basis can be found here: https://www.facebook.com/about/privacy/legal_bases

In the Data Policy, you will find information on how you can exercise your rights of access, rectification, portability and erasure against Facebook Ireland. Under this point you will also find information about your right to object to certain processing of personal data. You can find more information about your control options in this help article: https://www.facebook.com/help/2069235856423257

Information on the use of cookies by Facebook Ireland

If you visit our Facebook page and your browser allows cookies to be stored, Facebook Ireland stores information in the form of small text files in your browser’s memory (hereinafter referred to as “cookies”) and can access this information when you visit the Facebook platform or a website that integrates Facebook technologies.

We would like to point out that Facebook Ireland is able to track your user behavior (across devices for logged-in users) on other websites beyond the Facebook platform by means of the cookies used. This applies both to people registered on the Facebook platform and to those not registered there.

We would also like to point out that we have no influence on the data processing carried out by Facebook Ireland in connection with cookies. It is also possible to visit our Facebook page if you configure your browser so that no cookies are stored by the Facebook platform. Information on how to adjust the settings for cookies in your browser can usually be found in the help section of the browser you are using.

If you are registered or logged in to Facebook and want to prevent Facebook Ireland from linking your visit to our Facebook page to your Facebook user account, you should log out of Facebook or deactivate the “stay logged in” function, delete the cookies on your device and close and restart your browser.

Data processing for interactions on our Facebook page

Our Facebook page offers you the opportunity to react to our posts, comment on them and send us private messages. Please check carefully what personal data you share with us via our Facebook page. If you would like to avoid Facebook processing personal data that you have transmitted to us, please contact us by other means.

We process your data when you contact us or interact with our website or its content on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest lies in responding to your request. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b GDPR.

We process the data provided by you in this context and which may be accessible to us in order to safeguard our legitimate interests in contacting and communicating with our interested parties, which predominate in the context of a balancing of interests. This also includes our legitimate interests in data processing in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

As far as possible, your data will be deleted when we cease to operate our Facebook page. Any further storage of this data by Facebook Ireland will be governed exclusively by the provisions of the Facebook Privacy Policy and Facebook Terms of Use:

https://de-de.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

https://de-de.facebook.com/legal/terms

Privacy policy

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